Innovation to Transformation: Towards World-Class Health, Housing and Social Care


Each year the relevance and impact of the JIT’s work has grown – and 2011/12 was no exception. Our unique contribution spans all three stages of public services improvement: informing and influencing policy development with our national partners; creating the conditions for improvement to thrive within partnerships; and providing practical support for delivery.

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Talking Points Personal Outcomes Approach: Practical Guide


The culmination of over six years of research, this Practical Guide brings together learning from practice, systems, culture and performance in one place, aimed both at organisations new to outcomes as well as those further down the road to becoming an outcomes focussed organisation.

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