Borders Care & Repair One Stop Shop

Examples of Practice

To provide a client focused One Stop Shop for a range of services to social and private housing tenants.  To be a centre point for design, specification and provision of adaptations and one point of contact for clients, carers and landlords.  The provision of a client focused service which endeavours to ensure that the client’s needs are met and adaptation failure is minimised.  A central client focused service encourages innovation to provide best value for money whilst maintaining quality.  Similarly, clients are offered good advice and guidance on repairs, improvements and adaptations to their homes all of which guards against potential exploitation.

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Using Sheltered Housing as a Local Hub – Integrated Care and Housing Support Services, Aberdeen City.

Examples of Practice

An integrated housing and social care plan across local authority, health, third and independent sector providers was implemented to promote service improvement and cost efficiencies whilst improving outcomes for individuals and their carers.   Specifically:

 

  • To provide services designed to promote independence and wellbeing through flexible and integrated onsite personal care and housing support teams within sheltered and very sheltered housing.
  • To address recruitment difficulties
  • To reduce in-house service costs, maximise capacity, reduce duplication and reduce travel time.
  • To reduce the number of admissions to hospital and facilitate a speedy return home following an illness/crisis.

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Twoz Company Befriending run by VASA

Examples of Practice

This project aims to tackle isolation of older people. The case study presented here explores Mrs C and her experience of the Twos Company initiative. Mrc C has been an active lady all her life, giving many hours volunteering to her community, with the likes of MS Society and other charitable organisations. Over the past few years it has become harder for her to get out and about on her own and she has lost some of her independence.

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Addaction – 55 positive

Examples of Practice

Older drinkers can be more vulnerable and their needs more complex than younger people with alcohol problems. This can be as a result of the potentially greater physical impact of alcohol misuse on older people, as a result of, for example, the interaction of alcohol and medications; higher blood alcohol concentrations caused by body water reducing with ageing; and reduced alcohol tolerance levels.

Many service users from Addactions over 50’s alcohol service also identified social isolation as an on-going issue for them. Once they have became alcohol free and their health and well-being improved, they often found it difficult to exit from the service, and still sought ongoing support. In response, 55 positive seeks to provide an additional care pathway that encompasses peer mentoring, befriending, and social and educational activities.

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