The JIT Approach

Performance Improvement underpins all our work but, in particular, it relates to:

  • CommissioningThrough good service planning, capacity planning, and joint commissioning, partnerships can ensure that resources are used to optimum effect. Find out more about our Commissioning action area
  • User / Carer / Patient involvement Good, ongoing engagement of service users and their carers is essential to ensure the right services are developed and delivered in the right way and at the right time. There is a lot of good work currently going on within partnerships, but sometimes it's not connected to performance improvement frameworks. We have recruited users and carers to our Action Group to ensure that their valuable input informs our work, and we would be pleased to work with partnerships to help develop local arrangements that engage people who are directly affected by services, in order to help support performance improvement.
  • Performance Management and MeasurementThe JPIAF is the key external performance measurement tool for health and social care partnerships. In principle, there is broad support for the shift in focus from "process" indicators to "outcome" indicators over the last two years. However, many partnerships still struggle to meet the requirements of the framework in ways that are perceived as directly beneficial to local staff and managers and, ultimately, service users.

The increasing focus of LITs should help partnerships with the requirement to demonstrate continuous improvement to services that are important locally. We are able to provide support and assistance to partnerships in meeting the requirements of the JPIAF. We focus on practical ways to reach targets, and can help address the critical balance between national targets and local priorities. We know that for local managers, staff and service users, it's what’s happening close to home that matters most.

If you'd like to find out more about our performance improvement work, keep an eye on our website or contact us directly.

If you'd like to know more about the JPIAF and LITs, you should visit the website of the Scottish Government's Joint Future Unit. These links will take you directly to the relevant pages, and you can contact the team for more information:

www.scotland.gov.uk/Topics/Health/care/JointFuture/LITS

www.scotland.gov.uk/Topics/Health/care/JointFuture/Contacts