Evidence, Learning and the Community of Practice
As work has continued on developing the Talking Points approach, a priority has been to identify any key challenges emerging from practice, and to work with partnerships and our other partner organisations to develop solutions. Although there has been no comprehensive evaluation of the programme since the interim evaluation of the early implementers in 2008, a further priority has been to capture learning and impact as the programme has continued to develop.
Additionally, our publications section includes learning from research and practice as well as offering some published reports and journal articles about outcomes and Talking Points.
You can also find out about the community of practice at the bottom of this page.
Evidence and Learning
2011
Change Fund Plans
In February 2011 all health and social care partnerships in Scotland submitted plans detailing how they plan to send additional resources allocated to support the organisational development required to meet the Reshaping Care of Older People Policy Agenda. This short report looks at the focus within these plans on personal outcomes and pulls out key messages.
Change Plans on Personal Outcomes [145Kb]
2010
Talking Points Learning and Action Group
To support the ongoing development and implementation of the Talking Points approach, the JIT have brought together individuals from early implementer partnerships and provider organisations to form a Learning and Action Group. The first meeting of the group was held in January 2010. A short report summarising learning from this meeting is available.
September 2010 Minute [70Kb]
January Update [60Kb]
Local Area Updates
Stirling has produced a newsletter providing an update on outcomes and practice as well as on its continuing work with the JIT.
Midlothian recently reported on their piloting work. This evaluation was undertaken by a member of staff for her MSc dissertation.
Midlothian Talking Points Evaluation Report [608Kb]
Outcomes Based Home Care in Glasgow Pilot
During 2009/10 Glasgow North piloted a personalised and outcomes based approach to home care.
2009
Talking Points and Mental Health Services in Midlothian
Midlothian Joint Mental Health Service tested out the Talking Points approach in evaluating their new services in 2009. Service users and carers were involved in designing the evaluation and in selecting Talking Points for the purpose. The results of the evaluation can be viewed in the following brief reports and PowerPoint presentation.
Midlothian Joint Mental Health [110Kb]
Questionnaire Results [94Kb]
Final Summary Jul 09 [40Kb]
Orkney Update
Late in 2009 an update report was produced on progress on the outcomes approach in Orkney, which was one of the first pilot sites for Talking Points in 2007.
2008
Interim Evaluation of UDSET Pilots
Glasgow School of Social Work (GSSW) was commissioned by the JIT to undertake an interim evaluation of UDSET in 2008. The results of the evaluation are available in the November report produced by GSSW.
UDSET Update Report
The updated UDSET November 2008 toolkit reflecting the learning from new pilot sites and move towards an outcomes approach.
Report from National Event Early Implementors
During 2008, as piloting continued on a larger scale, key challenges were identified in moving towards an outcomes approach, and work with partnerships continued to focus on addressing these issues. A workshop for all pilots was held in January 2008. Specific concerns raised at the workshop included training implications and overcoming communication difficulties with service users. The resulting interim workshop report is available here.
Evidence from Practice in North Lanarkshire
In October/November, the JIT conducted focus groups jointly with North Lanarkshire Council to obtain the views of staff, senior staff and managers about the differences focusing on outcomes made in practice and about the barriers to embedding outcomes across the system.
North Lanarkshire Outcomes in Practice [248Kb]
Local Area Updates
Glasgow SWCHP completed their initial UDSET pilot with older people and people with physical disabilities in 2008. You can read the report and summary versions below.
UDSET SWCHC Report [536Kb]
UDSET SWCHC Summary [256Kb]
2007
Evidence and learning from early pilot sites is contained within the original Talking Points: A Personal Outcomes Approach (UDSET) report (December 2007).
UDSET - Final Version December 2007 [389Kb]
Community of Practice
A Community of Practice for community care outcomes was set up in May 2009, including members from across Community Care in Scotland and beyond. Early activity centred around regular bulletins which included the latest information about materials, developments and events.
From November 2009 we moved to an online forum to support the Community of Practice. We hope that this community will be used by a broad range of practitioners, managers, policy makers, service users and carers to share news, views, and resources relevant to the community care outcomes approach. You can join and support the community through the following Communities Idea. Register and then type Community Care Outcomes into the 'Find a community' box.
If you would like to be kept up to date, an information sheet and registration form are available.
Community Care Outcomes: Registration Form [87Kb]
The news bulletin was reintroduced in December 2010 by popular demand.
Outcomes-focused Assessment and Policy Priorities
A new journal artcile, published in Research, Policy and Planning includes a review of outcomes based working in England, Wales and Scotland.
Outcomes-focused assessment and policy priorities [101Kb]
