Scottish Telecare Learning Network

The Telecare Learning Network has been set up to

  • Encourage the sharing of knowledge and good practice learning between local partnerships in Scotland and with other initiatives
  • Promote innovation in the use and expansion of Telecare services
  • Provide information and support to local practice leads on issues relating to the National Telecare Development Programme and Telecare
  • Inform the national evaluation of the Telecare Development Programme

The Learning Network meets quarterly at the Dementia Services Development Centre (DSDC) within Stirling University. Future meeting dates are available here

Membership of the network is managed on behalf of JIT by DSDC.

To facilitate the sharing of information and provide regular updates on current and development Telecare services in Scotland, including:

This network also provides an opportunity to promote positive networking opportunities with key Telecare contacts within local partnerships.

If you wish to raise a general issue or question regarding Telecare, you can do this via our online discussion forum. You need to register to use the forum, and you can do this by following this link and selecting Register from the options provided at the JIT online discussion forum. Alternatively, you can contact us via our website.

Telephony Suppliers – Issues regarding support of Telecare Systems

TSA has been working with Telephony Suppliers to raise their awareness of the potential risks to telecare service users who have changed supplier from BT to one whose service does not support telecare. The Telecare Services Association have developed a Q&A on this matter for Telecare Providers to use when they receive a call from a service user re their telephony supplier. In addition there is a template for a Disclaimer for the Telecare Provider to issue to the Service User if they know that they are using a supplier that may have issues guaranteeing service continuity.

Telephony supplies [102Kb]
Telephony Supplies Appendix 1 [95Kb]
Telephone Supplies Appendix2 [94Kb]