Community Engagement Team

Examples of Practice

The establishment of the Community Engagement Team supports the need to develop new models to support service delivery and community engagement to rural and remote-rural areas and proposed to test ideas that:

  • Older people could contribute to providing community-based services for other older people.
  • Older people could be maintained living in their own homes and communities for as long as possible if communities developed the capacity to provide basic services in ‘co-production’ with statutory public service providers.
  • Social organisations of various types established in and by communities, could be sustainable and could provide ‘value-added’ benefits (social participation, health, community involvement etc.).
  • Communities could be supported to engage in meaningful and sustainable dialogue with key statutory public service providers to ensure transparency and co-production.

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Closer Working with the Independent Sector

Examples of Practice

West Dunbartonshire CHCP recognised that the RCOP agenda offered both opportunities and risks to providers of care.  In developing a cohort of managers involved in My Home Life we are attempting to support our Managers to embrace the changes which RCOP will bring and also support them to engage with key decision makers in order that they can help direct the future provision of care in order that it better meets the needs of those receiving care.  Whilst promoting the delivery of high quality care.

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Carer Support – Woodburn Day Care Club (WDCC)

Examples of Practice

  • To develop an extensive range of innovative and personalised support services to carers.
  • To help increase their social and networking capacity.
  • To give emotional/practical support to carers.
  • To identify needs and coping strategies of family carers.
  • To value and recognise the major contributions that carers make to the delivery of the community care services.
  • Maintaining a quality of life of their choosing.

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Welfare Rights Officers to Support Carers

Examples of Practice

An increase in the number of Carers looking for information about benefits and /or money advice was identified.

A challenge for the project is to make sure that they reach as many Carers as possible to help them access the advice and assistance they need to navigate their way through the changes.  The service aims to ensure Carers can access good quality and timely information in relation to financial matters which can help ease the uncertainty and stress that often accompanies these challenges.

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Psychological Interventions in Response to Stress and Distress in Dementia

Examples of Practice

This training initiative was originally aimed to increase knowledge and skills of NHS and local authority staff in how to prevent, assess and respond to distress in dementia for individuals with dementia, their families and carers – this approach is now being rolled out to independent sector care home staff.

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