Older People’s Access Line (OPAL)

Examples of Practice

The project allows early intervention with customers providing a range of services aimed at decreasing their reliance on medical or other statutory provision.  Many of the customers were socially isolated and did not know how or where to access services and community supports OPAL allows for the customer to gain information about local social activities, lunch clubs and advice and information on such issues as benefits, income generation, housing, support for carers and volunteering.

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My Home Life

Examples of Practice

Development of leadership and management skills for care home managers.

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Making it CLEAR

Examples of Practice

The evidence base to inform the allocation of the Change Fund was acknowledged to be weak in many areas, and a particular gap was identified in relation to the factors that build and maintain the resilience of older people in the community.  Making it Clear was commissioned to build evidence in this area and also to apply the findings in a practical way.

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Independent Sector Engagement – West Lothian

Examples of Practice

The aims of this project are to support the independent sector to embrace the challenges and opportunities in transforming support for older people as required by the Reshaping Care for Older People (RCOP) agenda.  The project will seek to identify how providers can shape their delivery of care and support to meet local RCOP joint strategic commissioning plans and deliver improved outcomes for older people.  This project will develop practical strategies/tools based on the needs and experiences of providers and share them with the wider independent sector.  Selected independent providers will be closely involved participants throughout the project.

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Independent Sector Engagement – My Home Life

Examples of Practice

Informal engagement with local providers has highlighted an opportunity to support training and development needs, in particular development of leadership and management skills for 9 care home managers and also 3 managers of extra care housing through the My Home Life programme.

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