Embedding Personal Outcomes workshops using the sound slides from Sliding Doors that were developed by SSSC and NES. The sessions used real life actors from Strange Theatre using the scripts that were written by Forum Interactive for SSSC and NES. The main objective of the workshops has been to give staff time and space to consider the effect of their actions at ‘turning points’ in peoples’ lives and to consider how they may step back and avoid ‘fixing’ and really listen to the outcomes that individuals want to achieve.
The challenges included shifting from institutional based care to care at home or a homely setting, the need for quicker assessment and care plan coordination and formulation in a more homely setting taking into account the person’s conditions and home situation instead of needs and support being assessed in a ward setting.
Previous mapping of the falls pathway had demonstrated that there was no clear systematic approach to the identification and onward referral of those presenting to the A&E department at the local hospital with a fall.