Embedding Personal Outcomes in Practice

Examples of Practice

Embedding Personal Outcomes workshops using the sound slides from Sliding Doors that were developed by SSSC and NES.  The sessions used real life actors from Strange Theatre using the scripts that were written by Forum Interactive for SSSC and NES.  The main objective of the workshops has been to give staff time and space to consider the effect of their actions at ‘turning points’ in peoples’ lives and to consider how they may step back and avoid ‘fixing’ and really listen to the outcomes that individuals want to achieve.

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Developing a Reablement approach within day services for older people

Examples of Practice

Work towards policy objectives and strategies, such as:

  • Reshaping Care for Older People (2010)
  • Live Well in Later Life, Edinburgh’s Joint Commissioning Plan (2012-2022)
  • Integration of Health and Social Care
  • Market Shaping Strategy(2013)
  • Personalisation Agenda

to meet the challenge of increasing numbers of older people.  Key objectives of the service are to:

  • Facilitate early discharge from hospital and prevent admission
  • Maximise people’s independence to remain in the community for longer
  • Supporting people to achieve better outcomes
  • Reduce carer stress.

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Connect Online – Volunteer Centre

Examples of Practice

  • Deliver one-to-one IT tuition to elderly housebound individuals throughout Midlothian
  • Deliver IT tuition sessions to groups of elderly people in various community settings throughout Midlothian
  • Work in partnership with other organisations throughout Midlothian to encourage and assist older people to access computers/the internet
  • Deliver IT tuition in online research and online shopping
  • Encourage and help learners to find and access other local services through the internet
  • Identify particular skills/knowledge of all volunteers through regular one-to-one support and supervision with volunteers and use these skills to full potential
  • Provide initial induction and training for volunteers, plus on-going training where possible.
  • Carry out regular volunteer evaluations to allow volunteers to shape the future of the project.

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Community Engagement Team

Examples of Practice

The establishment of the Community Engagement Team supports the need to develop new models to support service delivery and community engagement to rural and remote-rural areas and proposed to test ideas that:

  • Older people could contribute to providing community-based services for other older people.
  • Older people could be maintained living in their own homes and communities for as long as possible if communities developed the capacity to provide basic services in ‘co-production’ with statutory public service providers.
  • Social organisations of various types established in and by communities, could be sustainable and could provide ‘value-added’ benefits (social participation, health, community involvement etc.).
  • Communities could be supported to engage in meaningful and sustainable dialogue with key statutory public service providers to ensure transparency and co-production.

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Closer Working with the Independent Sector

Examples of Practice

West Dunbartonshire CHCP recognised that the RCOP agenda offered both opportunities and risks to providers of care.  In developing a cohort of managers involved in My Home Life we are attempting to support our Managers to embrace the changes which RCOP will bring and also support them to engage with key decision makers in order that they can help direct the future provision of care in order that it better meets the needs of those receiving care.  Whilst promoting the delivery of high quality care.

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