Improving the Quality of Care Home Services – Best Practice in Dementia Care

What was the issue you were addressing or working on?

Aberdeenshire is anticipating the highest rate of increase of the over 85 population in Scotland, with a consequent increase in numbers of people with dementia.  In line with one of our 3 reshaping care themes, we identified a need to upskill staff and improve their confidence in providing care for people with dementia and their carers which is outcome focused and of high quality.

What you did?

£184,673 was invested for 2011-2012 and 2012-2013 to purchase workbooks, and fund a full-time Best Practice in Dementia Care Facilitator.  This person has been in post since December 2012, funded for two years.  A further £37,826 and £6,400 is being requested from the Change Fund for 2014-2015 to employ an additional part-time Training Facilitator and further workbooks to meet the interest and demand for this training from all 3 sectors.

51% of eligible care home staff, 20% of eligible home care staff, 31% of eligible VSH staff, and 13% of eligible day centre staff have completed the course.  A further 315 of care home staff, 15% of home care staff, 56% of VSH staff, and 23% of sheltered housing staff are currently undertaking the training.  The aim is to train 100% of the eligible workforce by 2015.  The courses are open to health care and independent care home staff.

An evaluation process is in place to assess the impact on practice.

What were the outcomes - benefits or otherwise?

78.4 % of staff undertaking the course report that it helped them provide better care and support to people with dementia. 80.3 % reported learning about a person-centred approach; 76.3% reported gaining new knowledge and understanding; 74.7% reported development of their existing skills.

Contacts - to find out more

Rhoda Hulme, Social Work Manager, 01569 768402