North Argyll Carers Centre – Outreach Service

What was the issue you were addressing or working on?

Carer isolation and confidence in caring role.

Self referral prompted by information from GP.  Carer A struggled with being classed as ‘a carer’ and took some time before she felt able to access our support.  Carer A living in rural area who had to move to another rural area due to progressive long term condition of their partner.  Carer A felt isolated and despondent about the future. Concerned about the viability of living in the area and also had to give up work.


What you did?

On registration Carer A was introduced to a designated Outreach Support Worker and time was spent building the relationship.  Issues were addressed and signposting to other areas of the organisation and to external support occurred.  Carer A was encouraged to become part of a condition specific peer support group in the Centre and introduced to other carers in her locality who were instrumental in supporting Carer A and partner accept their new location.

Carer A has also accessed, craft activities and carer training including relaxation and wellbeing sessions

The Change fund has enabled us to have a designated worker supporting rural carers and is enabling us to start new peer support groups in remote and islands areas.  One such started in Carer A’s area in October 2013.


What were the outcomes - benefits or otherwise?

Carer feels more confident and able to cope with caring situation, carer able to access support relevant to personal situation, carer fulfilment in volunteering and contribution to the local community.

Through engagement with the Outreach Support Worker and wider team Carer A is now accessing therapies, training, a condition specific carer support group and will access a rural support group in October.  Carer A has recently offered to volunteer in the centre.

“If it wasn’t for you guys I would be stuck in the house, not seeing anyone”


Contacts - to find out more

Morag MacLean, morag@northargyllcarers.org.uk   01631 564422