Papermill Gardens: Making an Impact, Penumbra 97

What was the issue you were addressing or working on?

This an Examples of Practice illustrating how initiatives and ways of working in housing, housing support and homelessness services have significant positive impact on the health and wellbeing of those people being supported and contribute towards the nine national health and wellbeing outcomes for Integration.

Penumbra wished to transform its services in Aberdeen from existing shared, supported accommodation to a more flexible, personalised approach which offered greater opportunity for ordinary living with each person having their own flat.  They considered that this model would promote recovery.

What you did?

Working with Aberdeen City Council, and Langstane Housing Association they developed a new service of 11 flats and one staff flat in a quiet and picturesque residential area of Aberdeen.

In order to measure the impact of the change Penumbra used I.ROC, a validated Outcome Measurement Tool.  This tool uses 12 indicators to track the recovery journey of people who use Penumbra’s services.

What were the outcomes - benefits or otherwise?

People who made the move to the new service enjoyed the benefits of greater privacy , independence and responsibilities, within an environment that offered a high level of support.   Each tenant had a review completed six weeks after moving and an I.ROC is completed every three months to see if progress is being made.

The full Example of Practice includes more information from the Outcome Measurement Tool and can be seen here

Contacts - to find out more

More information on this Example can be found on the Housing Support Enabling Unit webpage:

Information about Penumbra services and I.ROC can be found on their website: