Publications about Outcomes and Talking Points

2011

MSc Dissertation

Alison Upton, from the Stirling Council Social Work Department, recently completed her MSc dissertation 'Exploring the Effectiveness of Collaborative Inquiry in Implementing an Outcomes Approach.'

Outcomes Approach Dissertation [2Mb]

Outcomes Focused Conversations

Staff have frequently asked what an outcomes focused conversation looks like. This guidance was produced in April 2011, and includes examples of outcomes focused conversations. We will be adding more examples from providers soon.

Outcomes Focused Conversations [945Kb]

2010

Staff Support

Organisations implementing outcomes based working have repeatedly emphasised the importance of ongoing support for staff to maintain an outcomes focus. The role of frontline managers has been highlighted in this. The below guidance includes examples of conversations between staff and managers about outcomes focused practice. This guidance can be adapted to inform peer support sessions as well as more formal individual or group supervision.

Staff Support and Supervision for Outcomes [187Kb]

Challenges and Benefits in Implementing Shared Inter-agency Assessment across the UK: A Literature Review

Emma Miller and Kirsteen Cameron compiled a literature review examing the challenges and benefits in implementing shared assessments across the UK.

Implementing Shared Inter-agency Assessment [131Kb]

2009

Working with Carers in the Next Decade: The Challenges

This article was published in the British Journal of Community Nursing, including consideration of Talking Points, and explores the likely challenges carers will be facing in the coming years.

Working with carers in the next decade [122Kb]

A Relationship Centred Approach to Improving Assessment and Care Management

This article from Quality in Ageing provides an update from colleagues in Wales on their work on relationship centred care, including outcomes based working.

Improving assessment and care management [235Kb]

2008

Outcomes for Users and Carers in the Context of Health and Social Care Partnership Working: From Research to Practice

This article, published in the Journal of Integrated Care, summarises early implementor work at 2007/8.

Outcomes for Users and Carers [113Kb]

2007

The articles included from here relate to earlier work in England on developing outcomes based working. They include some useful information about barriers to and benefits from this way of working.

Outcomes-Focused Services for Older People: A Summary

A summary by SPRU for SCIE on outcomes focused services for older people.

Outcomes for Older People Summary [212Kb]

2005

An Outcome-Based Approach to Domiciliary Care

The article, first published in the Journal of Integrated Care, presents an approach to commissioning and providing domiciliary care on the basis of outcomes.

Outcomes from Domiciliary Care [104Kb]

2001

A New Conception of Social Care Outcomes and its Practical Use in Assessment with Older People

This early paper from Reserch, Policy and Planning tackles two issues: exploring stakeholder perspectives on the meaning of social care outcomes for older people; and translating the findings of this research into tools for practice.

Outcomes Assessment for Older People [281Kb]