TEC Programme – Overview of Year One Activity

Resource

This short paper provides an overview of investment released in 2015/16, grouped where possible into investment themes, and sets out some of the key areas of national activity, including that progressed under the Improvement Programme. TEC Programme – Overview of Year One Activity (July 2015)  

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Papermill Gardens: Making an Impact, Penumbra 97

Examples of Practice

This an Examples of Practice illustrating how initiatives and ways of working in housing, housing support and homelessness services have significant positive impact on the health and wellbeing of those people being supported and contribute towards the nine national health and wellbeing outcomes for Integration.

Penumbra wished to transform its services in Aberdeen from existing shared, supported accommodation to a more flexible, personalised approach which offered greater opportunity for ordinary living with each person having their own flat.  They considered that this model would promote recovery.

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Telecare Champions Training

Examples of Practice

As the telecare service developed in Aberdeen City it soon become apparent that training was required for professionals to raise their awareness around telecare, inform them of the functions of telecare equipment and the importance of considering telecare in assessment. 

The service had delivered many awareness sessions in telecare events and to individual teams, but it was felt we needed staff across all sectors trained to an enhanced level so they could act as a point of reference for their colleagues.

 

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Assistive Technology Technician

Examples of Practice

By 2011 telecare had evolved slowly in Aberdeen and it became evident that in order to mainstream efficiently it had to be incorporated into the Community Alarm service. We were then faced with the issue that we required additional staff to assess, review and more importantly raise awareness on telecare provision.  Both professionals and the public had little knowledge of the benefits of telecare and how vital it was as part of the Community Care Assessment.

Studies showed that very few members of the public considered Telecare until/unless the option was highlighted to them by a health or social care professional. The project has the opportunity to raise staff awareness eg by road shows, so that they in turn can be more confident in highlighting to service users and carers.  Many people had been issued with telecare through funding from the National Telecare Development Programme, but the provision had never been reviewed.  Although professionals understood the concept of telecare, information on referrals received demonstrated the lack of knowledge on how the equipment functioned and what the best solution was for the person.

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Assistive Technology Engineer

Examples of Practice

Prior to telecare being incorporated into the community alarm service, the post holders carried out maintenance, repairs and battery management for the former Grampian Region.  As telecare was developing each area established their own methods of working and this enabled Aberdeen City to utilise the post holders for the telecare service.  Their wealth of knowledge and expertise allowed the service to develop rapidly, once the decision had been taken to incorporate with community alarm.

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