TEC Programme – Overview of Year One Activity

Resource

This short paper provides an overview of investment released in 2015/16, grouped where possible into investment themes, and sets out some of the key areas of national activity, including that progressed under the Improvement Programme. TEC Programme – Overview of Year One Activity (July 2015)  

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Assessment of quality of care pathway and outcome for older patients

Examples of Practice

The project is targeting older people recently discharged from hospital to obtain feedback on their experiences of hospital care, discharge planning and accessing community support services.  In addition it has looked at the experiences of older people currently in receipt of home care and community services.  The research has focussed on quality of care, patient satisfaction and whether the service needs of older people and their carers are being met.

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Connecting Carers Enabling Technology

Examples of Practice

Connecting Carers is a third sector organisation that provides information, advice, support and training to unpaid Carers across the Highland region.  They work with Carers in person but also have an active web community and popular blog which can be found on their website www.connectingcarers.org.uk

Encourage carers to think about emergency planning and introduce carers to helpful new technology that could be used if an emergency arose.

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Strategic Commissioning

Examples of Practice

The purpose of the strategic commissioning plan is to set out the Highland approach to commissioning services for older people between 2014-2019 in terms of quantified quality, volume, value and location, and to set out how this is to be achieved.

NHS Highland currently spends around £500m per annum on providing or delivering adult care services, with around half of this on older people. The challenge for this plan is to ensure that this resource is used to achieve the outcomes based on what people have told us they need and our understanding of what would meet these needs. The plan also needs to move us away from traditional ways of thinking about meeting people’s needs in terms of beds and buildings and towards a greater emphasis on early intervention and anticipatory support. In achieving this shift, it is intended that a more vibrant and energised care market will be created; maximising potential for self directed support and creating opportunities for greater choice and innovation for how people’s needs can be met.

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