To combat poverty and financial exclusion by improving take-up of older people’s benefits with particular emphasis on clients who have health problems, are housebound, or who live in remote areas.
The service aims to ensure that hard to reach older people are given an opportunity to claim the benefits and access the support that they require. Typically older people do not access benefits and support due to multiple barriers. The OPAS delivery model aims to overcome these barriers.
The project focused on Falkirk, Clackmannanshire, West Lothian, North Lanarkshire and Glasgow.