• Performance in Partnership
• Capacity to Change
• Evidence into Practice
• Implementing Telecare: An Action Guide
• Information Resources

Step 4a

Development of Service Specification

Q1 UPDATED QUESTION Is there an Adult Support and Protection policy, and how will the person be protected from harm?

Q2 Is there a risk management strategy for individual and public safety?

Q3 Is there access to appropriate local services?

Q4 Does the person have access to income?

Q5 Does the person have complex needs – challenging behaviour/ASD/forensic needs – and how will these be managed in the service(s) being commissioned?

Q6 REVISED QUESTION What is the person’s access to leisure/social activities and/or life long learning?

Q7 How will independence be maximised?

Q8 What are the major milestones and on what dates will these be achieved?

Q9 How are service users and carers involved in the development of the services specification?

Q10 How, specifically, will staff be trained and supported?

Q11 What are the anticipated outcomes for improving physical and mental health, and/or reducing health inequalities?

Q12 Is the service specification checked by the Care Commission? Is there a standard accommodation specification in use locally?