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Step 5

Commissioning Service

Q1 Is there a research and practice evidence base to support commissioning this type of service for this person?

Q2 What are the essential, “non negotiables” in the service commissioned and what is the timescale for what else needs to be provided?

Q3 How will the commissioned service/project be managed, specific to this person’s needs?

Q4 How are user choices and consent accommodated in the process? (At Step 5 and at all other Steps) Is there user involvement in the selection of staff?

Q5 What is required by the provider, re-health services; social work, and other services and are these available?

Q6 Have staff secondments been considered?

Q7 Does the commissioning specification include any new equipment and new technology that will be needed?

Q8 What are the major gaps and limitations in the service commissioned? Are these acceptable, and are there any options?

Q9 Have cost/benefit analyses been done, to assess the impact of the new service?

Q10 What are the links to family/social network that will support the person in the new service?

Q11 Have the training needs and support needs of staff been identified? What additional specialist training will be needed to adequately meet complex needs?

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